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Order Upgrades Upgrade Order to ship to 2 Separate Addresses

Upgrade Order to ship to 2 Separate Addresses

Sale price $17.00
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Frequently Asked Questions

Frequently Asked Questions

How do I personalize this item?

Look for the red PERSONALIZE IT button on this page. Click it and enter your names, dates, and any font or thread color choices there. You can also add special instructions in the Notes to Seller box at checkout. If you are unsure about spelling, sizing, or matching a specific color, email us before you order and we will help.

How long will my order take to make?

Most embroidered stockings ship about one week after you place your order. Engraved items take about a week, and photo ornaments take about two weeks. Production time does not include days in transit. If you have a firm deadline, please contact us before ordering so we can confirm we will make it.

Can I get my order made and shipped faster?

Yes, for destinations within the USA. Choose a shipping upgrade at checkout - Priority Mail (2 to 4 business days), FedEx 3 Day, 2 Day, or Next Day Air - and we will shorten production to 2 business days. Order on Monday with FedEx 2 Day and we finish and ship Wednesday to deliver Friday. FedEx does not deliver on weekends or holidays. Please email us your deadline when you upgrade.

Do you ship outside the United States?

Yes, on lighter items that are not bulky. The default option is First Class Mail International, which averages 20 to 45 days in transit. Faster methods are offered at checkout. Please note your country may charge customs duty, VAT, or other import taxes. These are not included in our shipping charges, so check with your local customs office before ordering.

Can I cancel or change my order?

Please email us at stockingfactory@gmail.com within 6 hours of placing your order. We check for cancellations throughout the day, but we work fast, and once a personalized item has been made it cannot be undone.

What if my item arrives damaged or personalized incorrectly?

Your satisfaction is guaranteed. Email us at stockingfactory@gmail.com within 7 days of receiving your order and include a photo of the item. We will arrange a free replacement and send it within 2 to 3 business days.

Can I return a personalized item?

Non-personalized items can be returned for 100% of the item purchase price - you only pay return shipping. Because customized items cannot be resold, a personalized return is refunded at 50% of the original purchase price. If you are matching a specific color, size, or material, order a plain one first to check the match, then order your fully personalized set.

Reviews

Customer Reviews

Based on 2 reviews
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V
Valerie C.
This item met my expectations

This item met my expectations

V
Valerie C.
I ordered three of the same item to be shi...

I ordered three of the same item to be shipped to three different addresses. Had I ordered them separately there would be no shipping. I ended up paying about $15 in shipping fees. They did work with me on shipping them to the three locations after I paid shipping.

Description

This is an add on : if you are purchasing one of our items with standard shipping, you can add this to your cart to upgrade the shipping from shipping to a single address to 2 separate addresses. We ship by US Post office .

This default shipping upgrade will upgrade your order to ship part of your order by First Class Mail, you can also choose faster ship methods under SHIPPING AND POLICY OPTIONS LINK LOCATED UNDER THE MAIN IMAGE ----------------

Priority Mail and Fedex Air Options are available.

Only applies to shipments to USA Zip Codes.